Version date: 2026-09-01
You can permanently delete your Iso Analytics account from inside the app at any time. No email, phone call or support ticket is required.
Deletion cannot be undone. Export a full copy of your organization, roster, evaluations, priorities and mission history from the Privacy Center before you delete.
Your account and owned records are removed from live systems immediately. Encrypted backups roll over within 30 days, after which deleted data is no longer recoverable.
Deleting your account removes your access and your personal profile. Records that belong to the organization (players, evaluations you entered on the organization's behalf) remain with that organization, which is the data controller for its roster.
Deleting your account does not cancel an App Store subscription. Cancel in your Apple subscription settings first — see the Subscription Terms.
| Record | Retention period |
|---|---|
| Account profile data | Active account, then deletion on request |
| Team and player data | Active roster, then archived or deleted by the organization |
| Parent/guardian consent records | Pending legal review |
| Audit logs | Pending legal review |
| Support tickets | Pending legal review |
| Billing and subscription records | Per tax and accounting requirements |
| Security logs | Pending legal review |
| Backups | Rolling backup window, then overwritten |
| Deleted-account records | Deletion confirmation record only |
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