Version date: 2026-09-01
These terms cover Iso Analytics paid plans. They supplement the Terms of Service.
Manage or cancel at any time in your Apple subscription settings (Settings → your name → Subscriptions), or from More → Subscription in the app. Cancelling stops the next renewal; access continues to the end of the paid period. Deleting the app does not cancel a subscription.
Purchases are processed by Apple, so refunds are handled by Apple under its media-services terms. Request a refund at reportaproblem.apple.com. Unused portions of a period are not refundable by Iso Analytics.
If you reinstall the app or switch devices, tap Restore Purchases on the subscription screen while signed in to the same Apple ID to re-apply your entitlement.
Downgrading never deletes data you created. Players, evaluations, missions and reports beyond the Free limits become read-only and are fully restored when you upgrade again.
If a price increases, Apple notifies you and your consent is required before the increased price is charged. Material changes to plan contents are announced in the app before they take effect.
The organization admin who purchases the plan controls entitlements for the organization. Removing staff or teams does not change your billing tier until you change plans.
We reply within two business days.